Welcome to our Reward Programme!
Reward points are our way to thank you for your loyalty and trust in us. For every Pound spend, you receive reward points which you can cash in for future purchases. You can check your reward balance in your user account at any time.
And this is how it works:
1. Purchases: For every purchase you receive reward points credited to your user account. Every spent net Pound is rewarded with two reward points. 100 collected reward points can be cashed in together as a £2.50 shop credit, whereby the minimum cash-able credit is £5.00 (equals 200 reward points) and must be achieved. Your account is limited to 5000 reward points. The information of how many reward points can be collected for a certain article, you can see in the quick- and detailed description of any article.
2. Recommend A Friend: For us, we appreciate your recommendation to other people or your friends. And because your recommendations are so important to us, we reward you with 200 extra reward points when you use our online recommendation tool.The points will be credited to your account when your friend will place there first order. For further information look at Invite A Friend
3. Write a Product Rating for your purchased items: You can evaluate purchased products directly in your user account. Please write your product review as honest and as detailed as possible. The more informative your reviews are, the more helpful they will be for other customers. As a small thank you gift we will credit you 100 reward points for each product evaluation to your user account (max. 5 product evaluations). For further details also look at Product Rating.
Redemption of Reward Points
Collected reward points are credited to your account three weeks after your order and can be redeemed with the following order. Please sign in before the completion of your order using your e-mail address and password. Choose ‘pay with reward points’ under payment method as you check-out. Alongside you can see your current reward point status and your shopping credit.
Expiry of Reward Points
With a change of settings in your user account, you can receive an automated e-mail, before reward points expire. Reward points expire automatically after one year or with returns. If you return one or more products from your last order, automatically all collected reward points lapse. Of course, exchanges and complaints are excluded from this rule.
We hope you enjoy shopping and collecting rewards with us!